Effective Date: Effective date: February 20, 2025
At Michigan Frozen Pipe Pros, we respect your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices you have.
Information We Collect
When you call us or contact us through our website, we collect the information you choose to share, such as your name, phone number, email address, service address, and details about your frozen pipe repair needs.
Our website may also collect technical information, including your IP address, browser type, device information, pages visited, and the time and date of your visit.
How We Use Information
We use your information to respond to questions, discuss frozen pipe repair, arrange and provide service, and communicate with you about your request.
We also use website information to operate, secure, and improve our site, understand how visitors use it, and meet legal obligations. We use your contact details for marketing only where permitted by law, and you can ask us to stop.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site functions, and understand visitor activity.
You can manage cookies through your browser settings. If you block cookies, some website features may not work as intended.
Analytics and Third-Party Tools
We may use analytics or website service providers to measure site traffic, maintain the site, and help us understand how visitors find and use our pages.
These providers may collect information through cookies or similar technologies under their own privacy terms. Their tools and policies may change over time.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website, manage communications, or provide our services, and who are expected to protect it.
We may also disclose information when required by law, to respond to lawful requests, protect our rights or safety, or address fraud or security concerns.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we handle.
No website or electronic transmission is completely secure. We work to protect your information, but cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain uses.
To make a privacy request, contact us using the details below. We may need to verify your identity before responding, and some information may need to be retained for legal or business reasons.
Children's Privacy
Our website and services are intended for adults seeking plumbing services. We do not knowingly collect personal information online from children under 13.
If you believe a child has shared personal information with us, contact us and we will take appropriate steps to address it.
Changes to This Policy
We may update this policy as our practices or legal requirements change. When we do, we will post the revised policy on this page and update its effective date.
Please review this page from time to time so you know how we handle your information.
Privacy Contact
Phone: +12313851143
Address: Michigan, United States